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1. ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course
Tim Malone et al.2009-02-18 Paperback (188 pages) Price: $89.97 List Price: Sales Rank: 8272  (364 reviews)Usually ships in 24 hours 2. The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps 
Kevin Behr; Gene Kim; George Spafford2005-06-15 Paperback (112 pages) Price: $21.95 Sales Rank: 16675 (42 reviews)Usually ships in 24 hours 3. Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives 
Randy A. Steinberg2006-08-02 Paperback (154 pages) Price: $24.95 Sales Rank: 22300  (11 reviews)Usually ships in 24 hours 4. Implementing ITIL Change and Release Management 
Larry Klosterboer2008-12-11 Hardcover (240 pages) Price: $31.19 List Price: Sales Rank: 22989 (1 review)Usually ships in 24 hours 5. ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certification ... Guide - Second Edition (The Art of Service) 
Ivanka Menken et al.2009-06-09 Paperback (128 pages) Price: $26.95 List Price: Sales Rank: 25867 (8 reviews)Usually ships in 24 hours 6. Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book 
Brady Orand2009-02-26 Paperback (376 pages) Price: $39.20 List Price: Sales Rank: 30195  (7 reviews)Usually ships in 24 hours 7. Foundations of IT Service Management Based on ITILŪ V3 (English version) 
Inform-IT2007-09-24 Paperback (350 pages) Price: $52.20 List Price: Sales Rank: 32733 (9 reviews)Usually ships in 24 hours 8. ITIL V3 Exam Prep Questions, Answers, & Explanations: 620+ ITIL Foundation Questions with Detailed Solutions (Volume 1) 
Mr Christopher Scordo2009-11-06 Paperback (256 pages) Price: $39.17 List Price: Sales Rank: 40115 (11 reviews)Usually ships in 24 hours 9. Itil Lifecycle Publication Suite, Version 3: Continual Service Improvement, Service Operation, Service Strategy, Service Transition, Service Design 
Ogc2007-07-30 Paperback (1343 pages) Price: $671.52 List Price: Sales Rank: 56191 (7 reviews)Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. 10. Implementing ITIL Configuration Management 
Larry Klosterboer2008-01-07 Hardcover (264 pages) Price: $35.09 List Price: Sales Rank: 60416 (6 reviews)Usually ships in 24 hours |
1. IT Service Management: An Introduction: Based on ITIL (Japanese Version) (Japanese Edition) Jan van Bon 2005-04 Paperback (202 pages) Price: $54.00 Sales Rank: 4013304  (9 reviews)Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. 2. Official Introduction to the Itil Service Lifecycle  2007-08Paperback (238 pages) Price: $72.00 List Price: Sales Rank: 90011 (6 reviews)Usually ships in 24 hours 3. Ladder to SOE: How to Create Resourceful and Efficient Solutions for Market Changes within Business and Technology 
Michael Poulin2009-06-23 Paperback (242 pages) Price: $34.95 Sales Rank: 1562731 (5 reviews)Usually ships in 24 hours 4. Introduction to Itil 
Stationery Office Books2005-08-22 Paperback (242 pages) Price: $72.72 List Price: Sales Rank: 742914 (4 reviews)Usually ships in 24 hours 5. IT Service Management - An Introduction based on ISO 20000 and ITIL V3 (English version) (ITSM Library) 
Van Haren Publishing2007-05-23 Paperback (500 pages) Price: $85.00 Sales Rank: 190221 (2 reviews)Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. 6. ITIL and the Software Lifecycle: Practical Strategy and Design Principles (IT Management Topics) 
Brian Johnson et al.2007-08-09 Paperback (122 pages) Price: $65.00 Sales Rank: 1389338 (2 reviews)Usually ships in 24 hours 7. Continual Service Improvement Itil, Version 3 
George Spalding2007-05-31 Paperback (221 pages) Price: $199.50 Sales Rank: 573579 (2 reviews)Usually ships in 24 hours 8. ITIL V2 Foundation Complete Certification Kit: Study Guide Book and Online Course 
Claire Engle et al.2009-02-20 Paperback (96 pages) Price: $99.97 Sales Rank: 2494510 (1 review)Usually ships in 24 hours 9. How to Develop, Implement and Enforce ITIL V3's best practices 
Claire Engle et al.2008-04-30 Paperback (164 pages) Price: $53.95 List Price: Sales Rank: 328657 (1 review)Usually ships in 24 hours 10. IT Service Management from Hell based on Not ITIL v3: A Guide to Service Management 
IT Service Management Forum (itSMF)2007-03-08 Paperback (84 pages) Price: $20.00 Sales Rank: 1070961 (1 review)Usually ships in 24 hours |
1. ITIL Release Management: A Hands-on Guide
Dave Howard2010-04-16 Hardcover (322 pages) Price: $65.82 List Price: Sales Rank: 257007 No reviews yet Not yet published 2. Itil Lite - a Road Map to Implementing Partial or Full Itil Stationery Office (Great Britain) 2010-03-16 Paperback Price: $65.00 Sales Rank: 1266797 No reviews yet Not yet published 3. ITIL V3 Service Lifecycle CSI Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Continual Service Improvement Exam ... Certification Study Guide- Second Edition Ivanka Menken et al. 2010-03-03 Paperback (174 pages) Price: $29.95 No reviews yet Usually ships in 24 hours 4. Delivering It Services Using Itil, Prince2 and Dsdm Atern (Computing) Office Of Government Commerce 2010-03 Paperback Price: $65.00 No reviews yet Not yet published 5. THE ITILŪ V3 MANAGER'S BRIDGE CERTIFICATE IN IT SERVICE MANAGEMENT - A Guide for Exam Candidates 
Colin Rudd2010-02-26 Paperback (236 pages) Price: $47.95 Sales Rank: 8740882 No reviews yet Usually ships in 24 hours 6. Incident Management Best Practice Handbook: Building, Running and Managing Effective Support and Incident Tracking - Ready to use supporting documents ... ITIL Theory into Practice - Second Edition Ivanka Menken et al. 2010-02-26 Paperback (128 pages) Price: $39.95 Sales Rank: 167773 No reviews yet Usually ships in 24 hours 7. ITIL V3 Service Lifecycle Service Transition (ST) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service Transition ... Certification Study Guide - Second Edition 
Ivanka Menken et al.2010-02-25 Paperback (140 pages) Price: $29.95 No reviews yet Usually ships in 24 hours 8. ITIL V3 Service Capability RCV Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability RCV Exam - The How To Pass on ... Certification Study Guide - Second Edition 
Ivanka Menken et al.2010-02-21 Paperback (146 pages) Price: $29.95 No reviews yet Usually ships in 24 hours 9. IT Service Management - A Guide for ITILŪ V3 Foundation Exam Candidates 
Ernest Brewster et al.2010-02-17 Paperback (216 pages) Price: $39.95 No reviews yet Usually ships in 24 hours 10. ITIL V3 Managers Bridge - Complete Expert Certification Program; Essential Study Guide and Accredited eLearning Program 
Ivanka Menken et al.2010-02-15 Paperback (368 pages) Price: $572.40 List Price: No reviews yet Usually ships in 24 hours |