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1. The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps Kevin Behr; Gene Kim; George Spafford 2005-06-15 Paperback (112 pages) Price: $21.95 Sales Rank: 32625 (42 reviews) Usually ships in 24 hours	1. The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps Kevin Behr; Gene Kim; George Spafford 2005-06-15 Paperback (112 pages) Price: $21.95 Sales Rank: 32625 (42 reviews) Usually ships in 24 hours	1. The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps Kevin Behr; Gene Kim; George Spafford 2005-06-15 Paperback (112 pages) Price: $21.95 Sales Rank: 32625 (42 reviews) Usually ships in 24 hours

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